These terms and conditions apply to all purchases made on byamber.pk. By placing an order with ByAmber, you agree to the terms below.

Products & Pricing

All prices are listed in Pakistani Rupees (PKR) and may change without prior notice.
We work to display product colours, sizes and descriptions as accurately as possible; slight variations may occur due to lighting, photography and screen settings.
Product availability is shown on each product page. If an item becomes unavailable after you order, we will contact you to offer an alternative, a later delivery, or a refund of any advance payment.

Ordering & Confirmation

Orders can be placed through the website checkout or via WhatsApp. An order is confirmed once our team verifies your details and availability, by phone, WhatsApp or email. Please provide an accurate delivery address and a reachable phone number so the courier can deliver without delays.

Payment

We offer Cash on Delivery (COD) in eligible cities across Pakistan. In areas where COD is not available, advance payment plus applicable courier charges applies. Delivery charges are Rs 300 for orders below Rs 10,000 and free for orders of Rs 10,000 or more in eligible locations.

Delivery

Orders are typically delivered within 3–5 working days after confirmation, nationwide. Delivery times are estimates and may vary due to courier operations, public holidays or unforeseen circumstances.

Returns & Refunds

Return requests must be submitted within 5 calendar days of receiving the order and are subject to the conditions in our Refund and Returns Policy, including that products must be unused and unopened, and that opened hygiene-sensitive products cannot be returned.

Contact

For questions about these terms, contact ByAmber at Office no 106, 6-A, Mughal Plaza, Ghouri Town Phase 1, Islamabad, Pakistan, on WhatsApp/phone +92 333 0515 886, or by email at marwamajid2017@gmail.com.