This privacy policy explains how ByAmber (byamber.pk) collects, uses and protects your personal information when you shop with us in Pakistan.
Information We Collect
- Order details: your name, phone number, delivery address, city and order notes, so we can process and deliver your purchase.
- Contact information you share when you message us on WhatsApp, email or through the website, so we can answer your questions and confirm orders.
- Basic technical information (such as browser and device type) collected through cookies and analytics to improve how our store works.
How We Use Your Information
- To confirm, pack and deliver your orders, including sharing your name, phone and address with courier companies for delivery and Cash on Delivery collection.
- To contact you about your order, delivery updates, and — only where you have opted in — offers and new arrivals.
- To handle returns, refunds and customer support requests.
Payments
Most orders are paid by Cash on Delivery, so we do not collect or store your bank card details. Where advance payment is used, it is processed through the payment provider you choose; we do not store full card numbers on our website.
Sharing Your Information
We share only the information a courier needs to deliver your order. We do not sell your personal information to third parties. We may disclose information where required by Pakistani law.
Cookies
Our store uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, but some store features may not work correctly.
Your Rights & Contact
You may ask us to correct or delete your personal information at any time. Contact ByAmber at Office no 106, 6-A, Mughal Plaza, Ghouri Town Phase 1, Islamabad, Pakistan, on WhatsApp/phone +92 333 0515 886, or by email at marwamajid2017@gmail.com.